Webinar: Best Practices Series: Building the New Season
Unless you are hosting a one time event or tournament every organization has some form of “seasons”. In the class and event space we might call them sessions. Our next webinar shares best practices recommendations for how to easily and simply build your next season.
Some of the topics we’ll be covering include:
-Determining key dates and prices before you start
-Copying from last last season or session
-Archieving prior seasons or sessions
-Website clean-up and update
-Webstore clean-up and update
-Using newsletters to generate demand
This new webinar series focuses on the best practices “how to’s” that are more about process than features. Please join us for a discussion and demonstration of some best practices that we’ve learned from helping thousands of different organizations over the past 10 years. We know these can benefit your organization today.
The format is about 45 minutes reviewing the items then about 15 minutes answetring questions. We promise it will be a good use of one hour of your time!
Date: Wednesday December 15, 2010
Time: 12pm PDT
Reserve your Webinar seat now at: https://www1.gotomeeting.com/register/510642849
Space is limited.
Webinar: Best Practices Series: Institutional Knowlege
Anyone who has ever taken over someone else’s job – as staff or as a volunteer – knows that transferring instutional knowlege is huge. If someone explains what you need to do and how you do it the work is easier and everyone is happier. If you have to invent everything from scratch then your learning curve will be the proverbial “drinking from a firehose”.
There are a number of steps your organization can take to develop, transfer and safeguard institutional knowlege. Here are several of the topics we’ll discuss:
-safeguarding key documents and records
-ensuring easy transitions from year to year
-protecting your organization from the loss of key people
This new webinar series focuses on the best practices “how to’s” that are more about process than features. Please join us for a discussion and demonstration of some best practices that we’ve learned from helping thousands of different organizations over the past 10 years. We know these can benefit your organization today.
The format is about 45 minutes reviewing the items then about 15 minutes answetring questions. We promise it will be a good use of one hour of your time!
I gave this webinar for Rainier Software on Wednesday, November 17, 2010 from 1:30PM – 2:30 PM PST
and recorded it so anyone could view it later. Click on this link to view it: https://www1.gotomeeting.com/register/168859720
Terry Drayton (http://www.linkedin.com/in/terrydrayton)
Webinar: Best Practices Series: How To Create a Newsletter
Newsletters are an inexpensive and effective way to communicate. This includes letting people know about upcoming activities and events, acheivements and recognition and to solicit volunteers, donations and merchandise sales.
This new webinar series focuses on the best practices “how to’s” that are more about process than features. Please join us for a discussion and demonstration of some best practices that we’ve learned from helping thousands of different organizations over the past 10 years. We know these can benefit your organization today.
The format is about 45 minutes reviewing the items then about 15 minutes answetring questions. We promise it will be a good use of one hour of your time. Attendance is free.
I gave this webinar for Rainier Software on Wednesday October 27, 2010 from 11am to 12pm PDT and recorded it so you could watch it later. Please click on this link to view it: https://www1.gotomeeting.com/ojoin/909395905.
Terry Drayton (http://www.linkedin.com/in/terrydrayton)
Webinar: Best Practices Series: How To Make Money Selling Merchandise
Most sports organizations sell merchandise to make money. Unfortunately the experience of most is that their “profits” are tied up in unsold or unpaid merchandise and it’s a tremendous amount of work. No one volunteers to be the VP, Merchandise for a second year. This webinar shows you the best practices you can easily follow to avoid that.
Learn from the best practices of others how to:
- keep 1/3 of the proceeds of your merchandise sales as profit
- avoid buying inventory or doing fulfillment
- keep prices low so half of your participants buy something
- sell during online registration and in a 7/24 webstore
- use newsletters and samples to drive sales
This new webinar series focuses on the best practices “how to’s” that are more about process than features. Please join us for a discussion and demonstration of some best practices that we’ve learned from helping thousands of different organizations over the past 10 years. We know these can benefit your organization today.
I gave this webinar for Rainier Software on Wednesday October 13, 2010 from 4pm to 5pm PDT. Please share it with friends and colleagues. Here is the link to view it: https://www1.gotomeeting.com/register/259798761.
Terry Drayton (http://www.linkedin.com/in/terrydrayton)
Update: Pay As You Go now 6.5% including credit card costs!
Less than a month ago Rainier Software introduced a new payment option: Pay As You Go. The response was great but what everyone asked for was a flat percentage rate with the absolute minimum in upfront and monthly payments. We listened and are pleased to offer a revised option!
Here is how the new Pay As You Go works. The client signs up with Rainier (free) and with Pinnacle Processing for credit card processing($100 upfront plus $10/month). All online payments with Visa and Mastercard cost 6.5% plus 10 cents. As with other Rainier options all funds flow immediately and directly into the clients bank account with this fee deducted before the balance is deposited. Online registration with payment by check costs 4.25% and is billed monthly by Rainier. This pricing is very competitive and still less than our major competitors like Active who also provide significantly fewer features.
You can learn more about this new option by clicking here.
Contract Buyout: How to move to Rainier immediately
In response to questions from prospects who are so unhappy with their existing online soccer registration provider they want to move immediately to Rainier Software we’ve added a formal policy that we will “buy out” clients from their existing contracts with competitors. We’ve always done this informally but now it’s easy and fast to do.
Interestingly the flurry of recent cals to move is related to two issues. First, ownership of registrant, volunteer and sponsor data. More and more organizations are upset that the various Active Network brands – regonline, thriva, camp register, etc. – sell their data and spam their people. Second, handling of online payments. The high cost of using the credit card processor dictated by some competitors plus the 2-4 week delay in receiving ”our money” were oft cited.
With Rainier neither are an issue. Clients own all their data and Rainier cannot use or sell it in any way. Clients set-up their own credit card processing with one of many vendors and their money is immediately and directly deposited into their bank accounts. Rainier negotiated a uber low rate of 2.19% from Beanstream that’s less than half what regonline charges.
How it works is if they sign-up and pay for an Annual Service Agreement, set-up their own payment processing then we’ll get them up and going on Rainier. To buy transactions from us during the transition phase we’ll give them a credit for whatever remaining amount they have pre-paid to another supplier or for the equivalent number of transactions if they have to pay their other supplier. To give Rainier time to recoup the credit the term of their agreement is extended by the same amount. That way it doesn’t cost them any more than staying with their current supplier.
Rainier will give a firm quote to any organization considering a move.
Webinar: Best Practices Series – How to Find Out What They Really Think
Would you like to know what your participants are thinking? Tips for what you could improve? Tips for what services are really important and which ones aren’t? Are you curious how people actually find out about your organization? What search terms they used?
Learn some tips from some of the masters. Learn how you can use online surveys, Google Analytics and Google Webmaster Tools to easily find out. Here are several of the topics we’ll discuss:
-online surveys
-what Google Analytics can show you
-what Google Webmaster Tools can tell you
This new webinar series focuses on the best practices “how to’s” that are more about process than features. Please join us for a discussion and demonstration of some best practices that we’ve learned from helping thousands of different organizations over the past 10 years. We know these can benefit your organization today.
I gave this webinar for Rainier Software on Wednesday September 22, 2010 and recorded it so anyone who was interested could view it later. Please share it with friends and colleagues. Here is the link to view it: https://www1.gotomeeting.com/register/196641080.
Terry Drayton (http://www.linkedin.com/in/terrydrayton)
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